#Office 365 for mac crashing when activating download

You can download the VL Serializer by signing into the Volume Licensing Service Center (VLSC).

#Office 365 for mac crashing when activating license

To activate a volume licensed version of Office for Mac, such as Office LTSC for Mac 2021 or Office 2019 for Mac, use the Volume License (VL) Serializer. Activate volume licensed versions of Office for Mac Select the user, then select Account on the flyout pane, and under Office activations, choose View Office activations. To do that, sign into the Microsoft 365 admin center, and then go to Users > Active users. Or, if you're a Microsoft 365 administrator, you can deactivate an Office installation for a user. From there, they can choose View account > Office apps > Apps & devices. Your users can manage their existing Office installations by signing into with their work or school account. Instead, the installation goes into reduced functionality mode. Deactivating an installation doesn't remove Office from the device. If you need to provide Office on an eleventh Mac for a user, you need to deactivate an existing installation first. After the user connects to the internet and the subscription status is verified, all the features of Office are available again.įor each user that you've assigned a license to, you can deploy and activate Office on up to ten Mac devices for the user. The user also sees a message in the app that most features aren't available. This means that the user can open, view, and print existing documents in an Office app, but can't create or edit documents. If the device can't contact the Office Licensing Service after 30 days, Office goes into reduced functionality mode. If the device can't contact the Office Licensing Service after nine days, the user sees a warning message when working in an app. The device must be connected to the internet to contact the Office Licensing Service. That's to ensure that the Office Licensing Service properly associates Office with the correct licensed user. While you can deploy Office for your Mac users, your users need to sign in and activate Office for themselves. On the Sign in to Activate Office screen, users should select Sign In, and then enter their email address and password. Make sure users are connected to the internet when they activate Office. The Office Licensing Service keeps track of which users are licensed and how many devices they've installed Office on.Īfter you deploy Office, your users are prompted to activate Office the first time they use it. If you don't assign a user a license, you can still deploy Office to that user, but the user won't be able to activate and use Office on their Mac.įor Microsoft 365 (and Office 365) customers, Office for Mac activates by contacting the Office Licensing Service on the internet. If your organization has a Microsoft 365 (or Office 365) plan, make sure you assign each user a license for Office before you deploy Office to your Mac users.

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